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Frequently asked questions (FAQ)

How fast can I get my quote?

In order to prepare your offer, your file needs to be checked for defects and estimated to be critical for printing, which takes about 2 business days.

What is the lead time for my order?

We run a large industrial 3d printer using laser beams and so much heat we could roast a chicken in a matter of minutes. This process takes several days from start to end. We offer two services Economy 7-14 business days and Priority 4-7 business days, you can select this at check out.

Can I send you my STEP/other file?

We can only print with STL files, please export to an STL from your CAD software.

What software can I use to check or repair my STL file?

Use NetFabb Basic, Meshmixer or other preferred program to check, repair, scale and check the scale is correct. Or use the online Microsoft repair tool here: (you will need a Microsoft account).

I don't have 3D files but I have an idea, what can I do?

3D AMS does not offer designer service, so you need to look for a suitable designer working with 3D CAD software.

Can you print from a photo?

Unfortunately no, photos have no usable data for us.


BG 6000 Stara Zagora, Industrial Zone South


+359 (0) 42 661 333

+359 (0) 883 551 333


+359 (0) 42 661 333